UTRGV Athletics is currently allowing a maximum of 255 fans to attend basketball home games taking place at the UTRGV Fieldhouse.

No. Fans that are not current UTRGV students will need to purchase season tickets to secure their seats.

You are allowed to sit with people from the same household.

Fans will only be allowed to sit in reserved seats. The seating map creates social distancing. Chairback seats that are not in use will be zip-tied shut. Additionally, ushers and UTRGV Police officers will be making sure that fans are not sitting in, or attempting to sit in, seats that are not in use. There will also be social distancing markers throughout the venue to help remind fans to keep proper distance from other fans.

All staff members and fans are required to wear face masks at all times. The only exception is for those eating and drinking in Vaquero Village. Fans actively eating and drinking can remove their face masks.

Disposable masks will be available for fans upon arrival should they not have their own. 

Patrons not wearing a mask or following UTRGV guidelines will be asked to adhere to UTRGV protocols. If the patron(s) does not want to follow the protocols, for the safety of other patrons and our student-athletes and coaches, they will asked to leave the facility.

Yes, temperature checks will be taken for everyone's safety.

Yes. New hand sanitation stations have been installed throughout UTRGV’s athletic facilities. 

Restrooms will be available at a reduced capacity to promote proper social distancing.

Menu offerings will be limited to the most high-demand, fan favorite items for speed of service and efficiency. Food items will be wrapped or pre-packaged and offered in easy-to-carry bags, along with packaged utensils. Condiment stands will be eliminated. Pre-packaged condiments, wrapped straws, and napkins will be distributed upon request by staff with each food order.

If you would like to purchase concessions, you will be able to eat outside in Vaquero Village to maintain social distancing and reduce risk when removing your face mask.

There will be a mandatory deep cleaning period of all surfaces and equipment between all practices and games. This includes tournaments.

In consultation with the university’s COVID Task Force, the UTRGV Pep Band and UTRGV Spirit Program will not perform at home games.

There will be no postgame photos, autographs or interactions of any kind with student-athletes, coaches and other personnel. Only student-athletes, coaches and officials will be allowed on the court at any point.

If any games get canceled, you will have three options at the end of the season – turn the money into a donation to the V Club, receive a credit towards the purchase of season tickets for 2021-22, or receive a refund. The amount of money available will be determined by how many games are cancelled or if fans are not permitted to attend.

Your season tickets will still be good for the delayed season assuming fans are allowed in the venue. Should you be unable to use your season tickets due to the delay, you will have the same options available as if the games had been canceled.

Your V Club donation is non-refundable and will still be used to provide UTRGV student-athletes with the resources and opportunities needed to excel.

All visitors should ask themselves the following questions before entering campus:

• Have you been in close contact (within 6 feet) of anyone with a confirmed COVID-19 case in the last 14 days?
• Do you have a measured temperature greater than 100.0°F, or feelings of fever or chills?
• Do you have a new or worsening cough, shortness of breath, difficulty breathing, sore throat, muscle pain or body aches, nausea, vomiting, headache, loss of taste or smell, or diarrhea?

If the answer to any of these questions is yes, visitors will not be permitted to access UTRGV’s campus/off-campus facilities until symptoms subside. Visitors who answer yes to any of these questions are advised to contact their healthcare provider.

IF YOU HAVE ANY OF THE SYMPTOMS BELOW, PLEASE CALL 911.

• Trouble breathing
• Persistent pain or pressure in the chest
• New confusion or inability to arouse
• Bluish lips or face
• Severe and constant dizziness or lightheadedness
• Slurred Speech
• New seizure
• Coughing up blood
• Signs of low blood pressure (E.g.: Too weak to stand, light-headed, feeling cold, pale and with clammy skin)

• UTRGV Athletics is allowing a maximum of 255 fans beginning December 21 to attend basketball home games taking place at the UTRGV Fieldhouse to allow for social distancing (these attendees will include current UTRGV students, season ticket holders, corporate partners, and families of student-athletes & coaches).

• Social distancing markers placed at the entry gate and strictly enforced to allow for social distancing.
• All guests will be advised to practice social distancing, including standing at least 6 feet away from other groups of people and not traveling with them while standing in lines.

• Face coverings are required to be worn properly (covering the nose and mouth) by all fans present inside the UTRGV Fieldhouse.
• Fans can remove their face masks to eat and drink. Eating and drinking is only allowed outdoors in Vaquero Village.

• Fans must stop at the temperature check tent on the right-hand side of the entrance walkway.
• All guests will be subject to a temperature test prior to entry.
• Anyone displaying a temperature over 100.0°F will be taken to a cooling off area prior to a secondary temperature screening.
• Employees or guests confirmed to have a temperature over 100.0°F or exhibiting any signs of COVID-19 will not be allowed entry to the property and will be directed toward appropriate medical care and given written refund instructions.

• Hand sanitization stations have been installed in all public areas.
• Enhanced cleaning and sanitization procedures will be implemented prior to and during all home games.

• All seats will be assigned. Seating is prohibited in unassigned seats.
• Current UTRGV students will be admitted free of charge on a first come-first served basis for games at the UTRGV Fieldhouse. All seats in the student section will be socially distanced.

• Floor decals have been installed to properly queue lines and maintain social distancing. Fans waiting in line will be asked to maintain at least six feet distance from other customers
• Concession stand transactions will be cashless and all food and drinks must be purchased with a credit or debit card.
• Face coverings will be required to be worn by all customers and staff at all times
• Eating and drinking is only allowed outdoors in Vaquero Village. Fans can remove their face masks to eat and drink.
• Concessions staff will wear gloves.
• Hand sanitizer will be available near the concession stand.
• Plexiglass shields have been installed at the point of sale to protect customers and staff.
• A regular cleaning schedule: an emphasis on disinfecting commonly touched surfaces with antibacterial spray will be employed.

• The men’s restroom will allow six guests at a time. The women’s restroom will allow four guests at a time.
• Select stalls and urinals will be blocked off to allow for social distancing.
• Paper towel dispensers have been installed for safety.
• A regular cleaning schedule: an emphasis on disinfecting commonly touched surfaces with antibacterial spray will be employed.

• The UTRGV Bookstore kiosk for gear purchases has been relocated to the gazebo at the center of Vaquero Village to allow for social distancing.

• Appropriate signage will be prominently displayed: outlining proper face covering usage, the temperature reading and screening process, and current social distancing practices in use throughout the UTRGV Fieldhouse.
• All UTRGV Athletics game day operations staff have received training on COVID-19 safety and sanitation protocols.
• In consultation with the university’s COVID Task Force, the UTRGV Pep Band and UTRGV Spirit Program will not perform at home games.

• At the end of the game, fans will be prompted to exit by section by the public address announcer to avoid crowding.